DoorDash Breach Tied To ‘Oktapus’ Hackers Who Broke Into Twilio And Different Organizations

DoorDash Breach Tied To ‘Oktapus’ Hackers Who Broke Into Twilio And Different Organizations

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Jay Fitzgerald


The large meals supply firm stated there’s ‘no cause to consider that affected private data has been misused for fraud or identification theft at the moment.’


DoorDash Breach Tied To ‘Oktapus’ Hackers Who Broke Into Twilio And Different Organizations


DoorDash has confirmed {that a} current information breach led to the lack of some prospects’ private data – and that the incident is tied to the identical ‘Oktapus’ hackers who not too long ago swiped buyer information from communications big Twilio.

In a weblog submit, DoorDash, the large meals supply firm, acknowledged that the intrusion was tied to a third-party vendor that had earlier been hacked itself.

“We not too long ago turned conscious {that a} third-party vendor was the goal of a classy phishing marketing campaign and that sure private data maintained by DoorDash was affected,” the corporate stated within the weblog submit.
“Importantly, the phishing marketing campaign didn’t compromise delicate data and we have now no cause to consider that affected private data has been misused for fraud or identification theft at the moment. “

However the firm did concede the cybercriminals received maintain of some data.

“For customers, the data accessed by the unauthorized occasion primarily included identify, e-mail tackle, supply tackle and cellphone quantity,” DoorDash stated in its weblog submit. “For a smaller set of customers, primary order data and partial fee card data (i.e., the cardboard kind and final 4 digits of the cardboard quantity) was additionally accessed.”

Referring to supply folks, the corporate added: “For Dashers, the data accessed by the unauthorized occasion primarily included identify and cellphone quantity or e-mail tackle. The knowledge affected for every impacted particular person could range.”

The corporate stated that it’s contacting “sure affected DoorDash customers the place required.” DoorDash has added it has contacted law-enforcement officers.

In a press release issued to CRN by DoorDash spokesman Julian Crowley, the corporate bluntly laid blame for the incident on the so-called “Oktapus” hacker marketing campaign that’s not too long ago been tied to the breach at Twilio.

 We will affirm the incident is linked to a wider, refined phishing marketing campaign that has focused a number of different firms,” the DoorDash assertion stated. “The superior ways used on this incident are an identical to the ways used towards a number of different firms.”

The DoorDash assertion to CRN then referred to a TechCrunch report on how the hackers that had breached Twilio earlier this month additionally compromised greater than 130 organizations throughout a “hacking spree that netted the credentials of near 10,000 staff.”

In the meantime, Bleeping Laptop is reporting that Twilio’s investigation into its August 4 assault has revealed that hackers gained entry to some two-factor authentication (2FA) accounts and registered unauthorized gadgets at Twillo.

Concerning its personal breach, DoorDash stated in its weblog submit that it had “not too long ago detected uncommon and suspicious exercise from a third-party vendor’s laptop community. In response, we swiftly disabled the seller’s entry to our system and contained the incident.”

DoorDash, which didn’t disclose the identify of the third-party vendor, added: “Primarily based on our investigation, we decided the seller was compromised by a classy phishing assault. The unauthorized occasion used the stolen credentials of vendor staff to achieve entry to a few of our inside instruments.”

The corporate concluded its submit: “We worth the belief we’ve constructed with each member of the DoorDash group, and defending our platform and your private data is a prime precedence for DoorDash. We sincerely remorse that this assault occurred.”


Jay Fitzgerald

Jay Fitzgerald is a senior editor masking cybersecurity for CRN. Jay beforehand freelanced for the Boston Globe, Boston Enterprise Journal, Boston journal, Banker & Tradesman, MassterList.com, Harvard Enterprise College’s Working Information, the Nationwide Bureau of Financial Analysis and different entities. He may be reached at [email protected].


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